There are so many factors that can play a role in determining our results, performance and ultimately our success, but some factors matter more than others. We asked folks what they felt was the most important factor driving their success.

Norberto E Huertas | Owner & Mechanic

The important factor behind our success is the customer service. We feel that engagement with our customers is the key to building a strong following and trust. We make sure to treat everyone with a high level of respect and courtesy and handle their problems with the same amount care no matter the difficulty or exact need. This has been at the forefront of our business from the very beginning and has helped create a community who has lifted us up and supported us for years. Read more>>

Lori Daugherty | Encaustic Mixed Media Artist

Success as an artist doesn’t come easy, but having an incredible support system surely helps. I am fortunate to have a wonderful husband who encourages my endeavors, a mentor who has taught me the ropes, amazing family and friends, and most importantly a phenomenal art community. Not every artist has the luxury of having a supportive family and friends, so the biggest asset to an artist is to go out and find your art community. They are your peers, the ones who truly understand the life of an artist. They have insights into things that you deal with every day. Read more>>

Madeson Witkosky-Barr | Co-Owner

I believe that one of the most important factors behind our success are the personal connections we’ve made with our customers/our community. We have several “regulars” we see every week. They believe in our vision and love our products. Listening and responding to their desires of new merchandise or new concepts is always at the top of our list. Our customers love when we take their suggestion and start to carry a new product they introduced us to. We love to provide a space that they feel comfortable and want to stay & shop awhile! Read more>>